U.S. Embassy Manila, Philippines
U.S. Consular Agency Cebu, Philippines
September 18, 2024
Message for U.S. Citizens: Launch of the New Smart Traveler Enrollment Program (STEP) – Re-Enroll Now!
Event: On September 16, 2024, the Department of State launched a new version of the Smart Traveler Enrollment Program (STEP). Re-enroll in the new system at step.state.gov to continue receiving alerts.
The new STEP platform allows you to use a login.gov account to customize your subscriptions and receive country-specific email alerts during the timeframe of your choice. You can enroll multiple trips or locations at once and can modify your subscriptions or unenroll at any time.
Enrolling in STEP makes it easier for the nearest U.S embassy or consulate to contact you during an emergency and send you safety and security alerts. We strongly encourage all U.S. citizens traveling or living abroad to enroll or re-enroll today to take advantage of new functionality.
Actions to Take:
Visit step.state.gov to enroll in the updated STEP to set your preferences and continue receiving alerts and messages from the nearest U.S. embassy or consulate.
Encourage friends and family traveling or living internationally to enroll in STEP. Travelers may choose to sign up for alerts for individual trips or to receive alerts long-term for specific countries where they or their loved ones are visiting or residing.
Follow the State Department’s Bureau of Consular Affairs on social media (@travelgov) as well as the nearest U.S. embassy or consulate.
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For further information and assistance:
· See the State Department’s travel website for the Worldwide Caution, Travel Advisories, Alerts, and the Philippines Country Specific Information .
· Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts and make it easier to locate you in an emergency.
· Contact the U.S. Embassy in Manila, Philippines, located at 1201 Roxas Boulevard, at +(63) (2) 5301-2000, from 7:30 a.m. to 4:00 p.m. Monday through Friday. After-hours emergency number for U.S. citizens is +(63) (2) 5301-2000.
· Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
· Follow us on Twitter and Facebook .
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