VVA Chapter PI 887

U.S. Embassy in the Philippines 

U.S. Embassy Consular Update: Certain Visa-Related Services will be Unavailable on September 26 and 27

There will be a scheduled interruption of some visa services on September 26 and 27 during the transition to a new visa appointment scheduling system. Scheduled visa appointments at the U.S. Embassy are not being canceled and will continue as normal. During the two-day transition period, immigrant and nonimmigrant visa applicants will not be able to schedule or reschedule visa appointments, pay visa application fees, or contact the call center. Visa fee payment services will be unavailable as early as September 25 and will resume on September 28.

Delivery services may also be partially affected. The LBC courier will deliver documents and visa packets received prior to September 26 on the normal schedule. Customers may continue to submit interview waiver applications and other documents to LBC branches during this period.

For urgent visa application concerns or requests during these dates, applicants may reach out to the Consular Section directly via the online visa inquiry form at ph.usembassy.gov/contact-us-visas/. All regular services will resume on September 28 with the launch of our new visa systems platform.

Thank you for your understanding and patience during this transition.